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Crypto romance scams

If you’ve sent cryptocurrency to a romance scammer, why not contact us to see if we can get your money back?

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£80 million in compensation

won for our clients

Crypto romance scams

If you’ve sent cryptocurrency to a romance scammer, why not contact us to see if we can get your money back?

Excellent

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Falling victim to a crypto romance scam can feel utterly overwhelming, but you’re not alone. More people than ever are losing money in sophisticated online romance scams where criminals build trust, feign affection, and eventually convince you to send cryptocurrency. The emotional and financial impact can be devastating, but help is available from our experienced legal team and our fraud recovery experts.

You might not realise that, even if you’ve sent money yourself, there are instances where your bank or payment service could be required to refund your losses. That’s particularly true in cases of Authorised Push Payment (APP) fraud. Even if your previous attempts for a refund have failed, our team can often reopen your case and push for a different result by challenging the decisions made.

For in-depth advice on crypto romance scams, keep reading below. If you’d prefer to speak with a specialist directly and confidentially, you can always call 0330 123 0545 or contact us online to request a discreet call-back from our solicitors. We’re here to support you, every step of the way.

What Is A Crypto Romance Scam?

A crypto romance scam is a sophisticated fraud that combines the manipulation typically seen in romance scams with the complexities of cryptocurrency transactions. Scammers tend to approach unsuspecting victims on dating sites, social media platforms, or even messaging apps. They foster a sense of trust and intimacy, sometimes over weeks or months, before introducing the idea of investing in cryptocurrency or transferring digital money for an emergency or business opportunity.

Unlike traditional romance scams, which might revolve around wire transfers or bank payments, crypto scams often involve lesser-known wallets and fast-moving transactions. This makes crypto transfers difficult to trace and recover without expert help. And because cryptocurrency is largely decentralised, there is no central bank or authority easily able to reverse the transfer, further complicating the recovery process.

The emotional investment victims feel often leads to greater losses, as scammers create convincing stories and a false sense of urgency. This combination of personal deception and the unregulated nature of digital currencies can leave you feeling especially vulnerable. If you, or a loved one, has been tricked and lost money to romance scammer, please get in touch today.

Typical Romance Crypto Scams

Crypto romance scams vary widely, but most revolve around manipulating your emotions and exploiting your trust. Common approaches include:

  • Fake investment opportunities: The scammer claims to have inside knowledge on lucrative crypto investments, offering to help you make huge profits if you transfer your funds to a specific wallet.

  • Fabricated emergencies: They persuade you to send crypto quickly for an ’emergency’ such as medical bills, travel issues, or legal trouble, promising reimbursement or a future together.

  • Impersonation of experts: Posing as traders, financial advisors, or even soldiers serving overseas, scammers use fake profiles with convincing backgrounds to build trust.

  • Romance leading to joint ventures: After establishing an online relationship, the scammer presents a chance to start a new life or business together, always requiring your financial participation.

  • Phoney crypto trading platforms: They direct you to invest via fake exchanges or apps, manipulating balances to show fake profits and encourage even more investment, only to disappear with your money.

Each scam might involve unique twists or stories, but the red thread is always a growing emotional bond intertwined with increasingly urgent requests for cryptocurrency transfers.

How To Spot Romance Scams Involving Crypto

Spotting a romance crypto scam early can be difficult, especially when emotions are involved. Nevertheless, some warning signs repeat time and again. Watch out for the following:

  • Rapid escalation of intimacy online, particularly if the individual avoids meeting in person or video calls.

  • Promises of high returns or ‘insider’ opportunities with crypto, often accompanied by urgent, high-pressure language.

  • Requests for you to move the conversation away from dating sites to more private channels (WhatsApp, Telegram, etc.).

  • Reluctance to provide verifiable proof of identity or background details that don’t add up under closer scrutiny.

  • Excuses around why they can’t access their own accounts or sudden emergencies requiring your immediate assistance.

  • Attempts to coach you on how to answer your own bank if questioned about withdrawals or conversion to crypto.

If you spot any of these signs, it’s vital to pause and get a second opinion from trusted friends, relatives, or our fraud recovery team before sending money.

A pile of various crypto coins.

Is It Possible To Get A Refund After A Romance Crypto Scam?

This is one of the most common questions we’re asked, and the answer is more positive than most people expect. If you’ve sent money in a crypto romance scam, particularly via a UK bank transfer or card payment, you may be eligible for a refund under certain circumstances.

Many crypto scams fall within the criteria of Authorised Push Payment (APP) fraud, where victims are tricked into authorising payments themselves.

Banks and payment processors in the UK have obligations to protect customers against fraud, and the Payment Systems Regulator now offers reimbursement protections for certain victims.

Every case is unique, but our solicitors routinely help clients navigate these complex processes and improve their chances of success. If you’d like to check if we can help you get your money back, please feel free to call today.

What If I've Been Turned Down For A Refund Already?

It’s extremely common to be refused a refund at first. Don’t give up hope. Even if your bank or payment provider says you’re not eligible, you still have options. Here’s what you can do:

  • Request a decision in writing: Always ask your bank to give you a written explanation for their refusal. This helps our recovery experts assess and challenge it.

  • Escalate to the Financial Ombudsman Service: If you disagree with your bank’s decision, you have the right to escalate your complaint. The Ombudsman may overturn refusals if the bank failed in its duties or was too quick to dismiss your claim.

  • Contact Romance Scams Advice: Our solicitors can examine your case, even if you’ve been knocked back more than once. We’ll assess whether their decision was fair, gather evidence and take over the legal arguments to improve your chances.

It’s natural to feel embarrassed or frustrated at this stage, but please remember your enquiry with us is confidential, and there’s no need to suffer in silence. Many of our successful refund cases began after banks had already refused compensation.

We Strive to get the very best results we can

We Strive to get the very best results we can

How Our Service Works

We know how overwhelming it can be after losing money to a romance crypto scam, which is why our team makes the whole recovery process as straightforward as possible for you. Here’s how we can help:

  • Confidential review: Our recovery experts will review your case details confidentially with you and assess your options for a refund.

  • Communication with banks/payment services: We handle all correspondence and negotiations with your bank, payment provider, or card company, chasing up refunds and reimbursement on your behalf.

  • Evidence gathering: Our solicitors gather supporting documents, such as communication logs, payment records and screenshots, to build a robust case.

  • Handling appeals and complaints: If needed, we escalate complaints to the Financial Ombudsman Service, arguing your case using up-to-date fraud regulations.

  • Ongoing support: Throughout, our team keeps you in the loop, explains your next steps in plain English, and is always on hand should you have questions or concerns.

  • No Win No Fee: You’ll only pay for our work if your claim is successful.

Remember, you should never feel embarrassed about reaching out, your privacy is protected at every stage.

Contact Our Team Today

If you suspect you’re the victim of a crypto romance scam, don’t struggle alone. Reaching out for help is the strongest step you can take. Our team of specialist solicitors will treat your enquiry with the strictest confidence and advise you on the best way forward, whether that’s challenging a refusal, lodging a new complaint, or navigating the complexities of recovering funds from a failed investment.

You can call us directly on 0330 123 0545 for a confidential chat. Alternatively, you can contact us online to arrange a convenient call-back from one of our recovery experts. Don’t let embarrassment or uncertainty get in the way of reclaiming what you’ve lost. We’re here to listen and help you every step of the way.

Contact Us

Our free-to-call helpline is open 24 hours a day, 7 days a week. You can reach us on 0330 123 0545

Alternatively, you can write to us about your case by completing the form below. 

The advice we provide comes free of charge and carries no obligation to proceed.

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