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Immediate Steps and Reporting

• Stop all contact with the scammer immediately.

• Contact your bank or payment provider immediately if you sent money. Use the 159 hotline (if your bank participates) or the number on the back of your card.

• Report the fraud to Action Fraud (England, Wales, and Northern Ireland) on 0300 123 2040 or online, or to Police Scotland by calling 101. Save all communication records as evidence.

Emotional Support

• Victim Support offers free, confidential emotional and practical help 24/7 on 08081689111. You don’t need to report the crime to the police to access their services.

• The Samaritans provide a confidential space to talk, available 24/7 on 116 123.

• Citizens Advice can offer guidance on dealing with the effects of scams.

• Organisations like Age UK offer specialised advice for older victims.

Remember, the scam is not your fault. Professional support can help you manage the emotional trauma and take steps towards recovery.